About GuestLens

Hospitality runs on details. A slow Saturday shift, a noisy room above the kitchen, a confusing check-in flow — these patterns are buried inside hundreds of reviews most owners never have time to read.

GuestLens reads them for you. We use Anthropic's Claude to find the single most likely root cause behind negative patterns, test hypotheses against your actual feedback, and surface a short list of actions ranked by impact.

Built for restaurants and hotels in Serbia and across Europe — bilingual by default, fast to set up, and honest about what the data does and doesn't say.